Analyst Retail Operations at Etisalat Nigeria

Location: Lagos, Nigeria
Last date: 17 April, 2013

JOB DESCRIPTION
Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Analyst Retail Operations

Location: Lagos,NG

Job Summary
Manage Retail Operations databases and provide up-to-date data on Experience Centre activities and status

Principal Functions

• Manage Retail database to ensure accurate and up-to-date information is maintained on: (a) staff headcount, positions and locations (b) Experience Centre status, i.e rollout, location, type and contact details (c) Experience Centre administrative and operational requirements, i.e float phones, data modems, 3G devices, e-purses, etc (d) Experience Centre operational hours, i.e weekly and holiday periods
• Track Experience Centre activities from commencement of operations and provide data on: (a) footfall (b) top customer requests (c) top customer facing issues (d) Experience Centre-specific issues
• Co-ordinate with relevant units regarding Experience Centre operational requirements pre- and post-commencement of operations
• Ensure that all information/ communication intended for Experience Centres is disseminated promptly and follow up to ensure that disseminated information/ communication is well understood and adhered to
• Track and ensure sign-offs of all Retail documentation with relevant stakeholder business areas
• Co-ordinate and work with other stakeholders across the business to ensure effective implementation of Retail activities and initiatives
• Manage and monitor Retail inventory/ PoS items either in the warehouse or HQ to ensure their judicious use

Educational Requirements

• First degree

Experience,Skills & Competencies

• At least two (2) years directly relevant post-NYSC work experience

Application Closing Date
17th April, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

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