Location: Nigeria
Last date: 1st January, 2013
Email: N/A
Job Description
Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Groups people strategy is our focus on employee engagement.
We are recruiting for the position of:
Job Title: Personal Financial Consultant - Abuja
Job ID: 362860
Job Function: Consumer Banking
Job Description
Managing the customer service function to ensure the delivery of quality service to customers,
Projection of a professional and warm image
Maintenance of operational controls and improvement in operational efficiency.
To acquire, grow and deepen customer relationships in the Wealth segment and SME segment through excellent service delivery, with special focus on the analysis of their personal financial as well as investment needs and objectives.
Key Roles & Responsibilities
Responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement.
The focus will be on the General Mass Market segment, uncovering customers’ needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
Must be customer centric and provide excellent customer service to complete customers’ experience.
Qualifications & Skills
Minimum of a 2nd Class degree in a relevant course.
Good Communication and Interpersonal skills.
Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
How to Apply
Interested and qualified candidates should:
Click here to apply online
Closing Date: 1st January, 2013
Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click Personal Financial Consultant - Abuja
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