Sales and Collection Officer at a Private Micro-consumer Finance Company

Location: Port Harcourt, Nigeria
Last date: 27th August, 2020

We are a private Micro-consumer finance company based in Port Harcourt; we provide short-term loans to the economically active urban low-income earning customers who are short on cash between paychecks.

We are recruiting to fill the position below:

Job Title: Sales and Collection Officer

Location: Port Harcourt, Rivers

Gender: Female

Employment Type: Full-time

Job Description

• Sales and Collections Officer will be responsible for determining strategies to increase borrowing of loans by clients, managing and collection of outstanding loans from clients and customers.
• She will also be responsible for informing customers of their overdue loans and ensuring prompt loan repayment to mitigate company losses.

Key Responsibilities

• Developing and sustaining long-lasting relationships with customers.
• Prospecting for quality sales lead and ensure attainment of targets
• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue loans.
• Advising customers on their payment options and suggesting methods of payments.
• Calling potential customers to explain company loans and encourage borrowing.
• Developing in-depth knowledge of company loans
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.
• Contacting lawyers and insurance agencies to facilitate payments.
• Handle any other task as assigned by Director.

General and Behavioural Requirements

• HND or Bachelor's degree in Management science, sciences or arts.
• Minimum of 2 years post NYSC experience with at least one year experience as a Sales and collection Officer.
• Excellent negotiating skills.
• Ability to meet and exceed targets
• Good written and verbal communication skills.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.
• Be Familiar with People around Port Harcourt and environs
• Must be able to work under pressure

Application Closing Date
27th August, 2020.

How to Apply
Interested and qualified candidates should forward their CV and Cover Letters to: pogbein@gmail.com

Note: Applications submitted after the deadline will not be considered. The cover letter should among other things describe your fit and suitability for this role.